FAQ

If you cannot find an answer to your question here, you can leave a message for customer service below:



1 - Your personal information

1-1 I want to change my email address?

To change your email address, simply send a request to: customerservice@visionaryharmonia.com

1-2 How can I change my date of birth?

To change your date of birth, simply send a request to: customerservice@visionaryharmonia.com

1-3 How can I change my last name, first name or postal address?

To change your first name, last name or postal address, simply send a request to: customerservice@visionaryharmonia.com

2 - Your products

2-1 I bought a product and haven't received it yet?

The time required to deliver your product is 72 hours. If you bought your product, and you still haven't received it after 72 hours, you can send a complaint to: customerservice@visionaryharmonia.com

2-2 My horoscope and / or my ascendant is not the correct one:

Please send a complaint to: customerservice@visionaryharmonia.com

2-3 For any other difficulty downloading the product, please contact me here:

customerservice@visionaryharmonia.com

2-4 Is the payment secure?

Payment on the site is completely secure thanks to the online payment system of our banking partner: When you type your bank details, they are transmitted to our banking partner, without being registered on the site www.visionaryharmonia.com

The banking information that you transmit to us online is encrypted (SSL protocol): nothing goes clear on the web.

In addition, they are verified directly with the paying agency. You are thus doubly protected against abuse and fraud.

2-5 What methods of payment are accepted?

The accepted methods of payment are the bank card.

3 -Your unsubscription

3-1 To stop receiving the Newsletter and unsubscribe from the www.visionaryharmonia.com ?

To stop receiving a newsletter and unsubscribe from my site, it's very simple: Click here.

4 - Other questions

4-1 Suggestions and Advice?

Do you have a suggestion or an opinion to make? Please send me an e-mail to: customerservice@visionaryharmonia.com